2nd Quarter Customer Edition 2004

OPERATING AN airline is a complex task. There is a constant need to maximize revenue, minimize cost and find the right competitive strategy in today’s highly difficult commercial environment.

Many airlines have found it more important to concentrate on their core business— carrying passengers and cargo—and therefore entrust the care of their aircraft to reliable maintenance service providers. Such is the case in Philippine Airlines. By extending a Total Technical Support TTS® package, Lufthansa Technik Philippines has enabled PAL, Asia’s first airline, to focus better on flight operations, frontline passenger and cargo services.

TTS® represents the all-around technical competence of worldwide maintenance, repair and overhaul (MRO) market leader Lufthansa Technik, gained from five decades’ flight operations experience with many successful airlines.TTS is comprehensive but flexibly configured to a customer’s specific needs. To answer PAL’s needs, LTP has introduced power-by-the-hour solutions over and above the improved maintenance quality and increased technical reliability. The aim of this customized maintenance plan is to optimize aircraft utilization by minimizing their downtimes. This in turn reduces operational costs and makes the airline more competitve.

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